Yes, but never defensively. Every brand has a positive and a negative side. A bad review can simply be proving your brand by highlighting the tradeoffs.

A company that "moves fast and breaks things" will likely feel chaotic to some people. So if someone complains about the level of chaos, they aren't complaining, they are proving your brand's promise. A Glassdoor response should put a spotlight on that idea: that some people will love working at your company and some won't, but that all the reviews are further proof of what you offer talent. It is up to them to decide if that's something they want.